Shipping Policy

Last Updated: 8/25/2024

Thank you for shopping at Shado Shop! We aim to provide you with the best online shopping experience, and that includes ensuring your order is delivered to you in a timely and efficient manner. Please read through our shipping policy to understand how we handle the shipping of your purchases.

1. Processing Time

• Order Processing: Once your order is placed, please allow [1-3] business days for processing before it is shipped. Orders are not processed or shipped on weekends or public holidays.
• Order Confirmation: You will receive an email confirmation with your order details and tracking information once your order has been processed and shipped.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

a. Standard Shipping:

• Estimated delivery time: [5-10] business days

b. Express Shipping:

• Estimated delivery time: [2-5] business days

c. International Shipping:

• Estimated delivery time: [7-21] business days, depending on the destination

Please note that delivery times may vary due to unforeseen circumstances such as customs delays, natural disasters, or other factors beyond our control.

3. Shipping Destinations

Shado Shop proudly offers worldwide shipping! We ship to customers in every country across the globe. Whether you’re located in North America, Europe, Asia, Africa, South America, Australia, or any other region, we’ve got you covered.

Please note that some remote areas may have limited shipping options or extended delivery times. Additional customs fees or taxes may apply depending on the destination country’s regulations..

4. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method and destination. Any applicable taxes or customs fees are the responsibility of the customer and may be charged upon delivery by the destination country.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can track your order using the provided link or by visiting our [Order Tracking Page] and entering your tracking number.

6. Lost, Damaged, or Stolen Packages

• Lost Packages: If your package is lost in transit, please contact us at support@shadoshop.com. We will assist in filing a claim with the shipping carrier.
• Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us within [48 hours] of delivery at support@shadoshop.com. We will work with you to resolve the issue.
• Stolen Packages: Shado Shop is not responsible for packages marked as delivered by the carrier but reported as stolen. We recommend ensuring a secure delivery location.

7. Changes to Shipping Information

If you need to change your shipping address after placing an order, please contact us immediately at support@shadoshop.com. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed or shipped.

8. Order Cancellations

Orders can only be canceled before they are processed for shipping. Once an order has been shipped, it cannot be canceled. Please contact us at support@shadoshop.com as soon as possible if you wish to cancel your order.

9. Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us:

Email: support@shadoshop.com